Privacy Policy

Effective date: October 2025

Company: Aneboo Appliance Repair
Phone: (415) 228-9924
Email: support@aneboo.com

1. Information We Collect

We collect limited customer information—such as name, phone number, email, address, and service details—only when you contact us or book service. If you text us, we receive your phone number and the message content.

2. How We Use Information

We use your information solely to schedule, confirm, and complete appliance repair or installation services, and to communicate about your appointment by phone, text, or email. We do not use your information for advertising or promotional messaging.

3. Text Messaging

We do not initiate marketing texts. If you text us first, we may reply with service-related messages (e.g., confirmations, updates, technician ETA). You can opt out of texts at any time by replying STOP. For help, reply HELP or contact us using the details above. Message and data rates may apply.

4. Information Sharing

We do not sell, rent, or share customer information with third parties. Limited information may be shared with service providers who help us operate our business (e.g., scheduling software) and only as needed to provide our services, under confidentiality obligations.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain service records only as long as necessary for business, legal, or warranty purposes. When no longer needed, information is securely deleted.

7. Your Choices & Rights

You may request access, correction, or deletion of your information at any time. To stop receiving texts, reply STOP. You can also contact us at support@aneboo.com or (415) 228-9924.

8. Updates to This Policy

We may update this policy to reflect operational or legal changes. We will post the new effective date above. Material changes will be highlighted on this page.